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What does Support & Protect entail:
Normally tech suits have a factory warranty of 6 months against manufacturing defects. However, this manufacturer's warranty does not apply to defects in the suit due to incorrect use.
When purchasing your tech suit at Robsport.nl you will receive the Support & Protect program for 1 year. This means that all defects due to incorrect use will be repaired free of charge by the Repair Service for 1 year.
Conditions:
- * Support & Protect is valid on all tech suits purchased at Robsport.nl. This includes all tech suits purchased online, in one of the Robsport stores or at events, with the exception of tech suits purchased with a discount.
- The Support & Protect year starts from the date of purchase of the tech suit. The suit may be returned for the Support & Protect program 365 days/1 year after the date of purchase.
- The Support & Protect program has a repair time of 2 to 3 weeks, excluding shipping.
- Damages of which the Repair Service indicates that it cannot be repaired, are not covered by the Support & Protect program.
- The shipping costs for using the Support & Protect program are for the customers own account. Collection at one of our Robsport stores is free of charge.
- Support & Protect is an extra service provided by Robsport.nl on top of the legal consumer guarantee. The Support & Protect program is an addition to your rights as a consumer.
- At the end of your Support & Protect program you can always return your tech suit to the Repair Service, at your own expense.
- The Support & Protect program applies to all competition suits purchased from September 1, 2019.
Tips to keep your tech suit in best shape:
We recommend that you wash your tech suit every two races with Hey Wash and let it flat dry. Hey Wash is a detergent specially developed for technical fabrics and ensures that the quality of your tech suit is maintained for longer.
Make sure your suit does not come into contact with sharp objects (this includes avoiding contact with nails).